Call: +971 6 557 0590
Saif Lounge, R2-2625, Sharjah,
United Arab Emirates
Our support office available
Sun – Thurs (9am – 5pm)
While we endeavor to ship all orders placed before 2 PM the next business day, we cannot guarantee this, especially during promotional periods. You will receive an email once your order has been created, this email will include your order number along with tracking information.
Please remember that all tracking numbers take a few hours (and sometimes up to 24 hours) to become active from the point of notification. This is because of the time delay between us packing and shipping an item and our delivery couriers updating their systems.
Within the UAE, we offer free delivery and convenient scheduling, where you can select the best time and location to deliver your order. Please follow the simple steps outlined in your order confirmation mail.
Please also ensure that you have a valid UAE contact number entered so that our delivery team can call at the time of dispatching your order. Typically, orders are scheduled and delivered within 2 working days.
Should you have any queries, special requirements or if you have not received your order at the scheduled time, please contact us at email@example.com.
Currently we ship to countries within the MENA region and we endeavor to deliver items within 3-5 working days, however this may vary dependent on specific countries.
If you have not received your order within this time, we advise waiting up to 10 working days before contacting our customer service team as during busy periods delivery can take slightly longer.
The Shipping charges presented at checkout do not include any customs/duty that may be incurred on the products upon delivery. Such charges will be invoiced directly to the customer.
Cash on Delivery
Cash on Delivery services (COD) are provided to the following countries: United Arab Emirates, Kingdom of Saudi Arabia and Bahrain. Please ensure to keep cash ready upon delivery as the courier will not be able to hand over the products otherwise.
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Local UAE – In line with global trends and styles, all the goods have been developed and produced in the UAE.